Planning and Investment in Retail Service Station Networks - RS2 

CPE Credits Awarded:
Categories: Oil Industry, Downstream Marketing and Retail

Course Date Duration Venue Price Register by Date Register
Open date - Not scheduled. Please enquire.

This course focuses on the essential business management skills required to maximise retail property network opportunities and financial returns whilst optimising finite resources.

The course centres on the matters of Network Planning, Investment Management and Property Management. Fundamental business management principles are explained and explored using interactive style lectures together with exercises and a case study.

The essence of the course is to advise and explain to delegates the best business practices in the subject matters, so that they may develop the necessary skills to help them become professional business managers.

Note. It is recommended that delegates attending this course also attend the ‘Marketing and Sales in Retail’ course that immediately precedes it. This will help you become more familiar with the consequences of the planning and investment activities on the overall corporate aim of being successful in retailing.

What you will learn

  • How to compile, maintain and analyse data that ensures its best use in the compilation of a strategic network plan.
  • Proven ways to make in- house submissions for investment funds to help ensure rational objective decisions are made to secure best use of capital.
  • How to effectively manage the implementation of a network plan, year on year.
  • Practical definitions of Capital and Revenue funds and their associated purposes.
  • Service Station (site) operational management options ? the pros and cons.
  • An appreciation of what is meant by ?Scenario Planning’ and ? Megatrend Analysis’ and how they are essential to develop strategic business plans.
  • What is meant by ?Asset Management’ and why it is so critical to the success of retail businesses?
  • The principles of SWOT & Benchmarking analysis and their relative importance to business plans.

The course is suitable for oil company staff as well as those responsible for professionally advising them.

There will be those charged with pro actively providing and maintaining a property portfolio that comprises a network of service stations that are essential to enabling others to achieve marketing and sales success.

Delegates will be involved or interested in the formation and management of policies affecting network investment and divestment, and the continuous property management of service station networks. ‘Thinkers’ and ‘Doers’ should be involved in the event – that is to say policy makers as well as those responsible for their implementation. Planners, Property & Real Estate Managers, Financial Controllers & Administrators, and all other disciplines responsible for the professional management of service station property, maximising its efficiency and profitability.

Selected Sales and Marketing staff should also attend to help their appreciation of the processes and thinking that helps create and maintain the service station networks they are charged with exploiting with their marketing and sales activities.

Network Planning

  • The best practices and procedures necessary to gather and analyse data, then compile and manage an annual Network Plan.
  • Network planning job roles and responsibilities in respect of the complete process explained – including who should ‘own’ the data and which retail business disciplines will benefit from the process.
  • Market analysis tools and their respective use and applications explained.
  • The role played by market intelligence and how it is best obtained.

Investment Management

  • Proven ‘best in class’ methods of securing corporate investment capital and revenue.
  • Practical ways of documenting and evaluating individual capital case submissions to help ensure objective decisions are made.
  • Management methods to secure efficient and effective use of allocated funds especially rate of spend and value for money matters.
  • Key management approaches to ensure best use of allocated funds including rules regarding swapping between projects and carry over or cancellation considerations.

Property Management

  • The foremost professional ways to manage a retail property portfolio with respect to the established cycle of acquisition, development, retailing, and disposal.
  • The creation and maintenance of a proactive estates management register to guarantee continuous attention to all owned and let properties, especially freeholds with restrictions, and licences and leaseholds with rents payable and receivable.


  • What can be learned from successful retailers in other business sectors.
  • A case study and exercises to determine understanding of course subject matters.


Stuart Howell – Course Director and Principal of Castle Hampton Management Consultancy established for 10 years it has international oil companies and institutional business advisers as its clients. Former head of BP's Retail business in the UK and former Director of several of its daughter companies and was the U.K. oil industry's representative on the Government's ' Better Regulation Task Force '. Has recently designed and managed retail courses throughout Europe and in Malaysia, South Africa, India and Russia.

John Smeddle - Senior Lecturer in retail and business matters and advisor to EUROPIA on matters relating to the introduction of the EURO currency. Held numerous executive posts in Shell including Shell International, and was until recently Marketing Director of its companies in Hong Kong and China, and Retail European Convergence Manager in The Hague, and Leader of Shell's European Retail Strategy Team.


“The instructor was very good & resourceful. The course is a plus for every Retail Manager worthy of his/her self and planning to re-evaluate his/her retail department.” J.W., Gulf Energy

“Fabulous training, useful, informative and stimulating” P.M., Gulf Energy

If you have attended a past course please provide us with some feedback.

UK: (+44) 1865 250521   |   USA: (+1) 713 343 1699   |   Singapore: (+65) 6722 3845


Email us at

logos logos bac2 logos logosfacebooklinkedintwitter
   The Oxford Princeton Programme, Inc. is not affiliated with Princeton University, Oxford University, or Oxford University Press.